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Business intelligence strategy example
Business intelligence strategy example















#Business intelligence strategy example software

The best BI software supports this decision-making process by: They need the right tools to aggregate business information from anywhere, analyze it, discover patterns and find solutions. Organizations benefit when they can fully assess operations and processes, understand their customers, gauge the market, and drive improvement. And, with visibility into the claims process, insurers can see where they are missing service targets and use that information to improve outcomes. Retailers, for example, can increase cost savings by comparing performance and benchmarks across stores, channels and regions.

  • Improve supply chain management by monitoring activity up and down the line and communicating results with partners and suppliers.
  • Monitor business operations and fix or make improvements on an ongoing basis, fueled by data insights.
  • Unravel customer behavior, preferences and trends, and use the insights to better target prospects or tailor products to changing market needs.
  • Improve ROI by understanding the business and intelligently allocating resources to meet strategic objectives.
  • By providing an accurate picture of the business at a specific point in time, BI provides an organization with the means to design a business strategy based on factual data.”īusiness intelligence helps organizations become data-driven enterprises, improve performance and gain competitive advantage. “This is achieved through an array of technologies and practices, from analytics and reporting to data mining and predictive analytics. “Business intelligence provides past and current insights into the business,” says Maamar Ferkoun in his IBM cloud computing and business intelligence blog. Why are sales dropping in this region? Where do we have excess inventory? What are customers saying on social media? BI helps answer these critical questions. Instead of using best guesses, they can base decisions on what their business data is telling them - whether it relates to production, supply chain, customers or market trends. Many solutions now handle big data and include real-time processing, enabling decision-making processes based on up-to-date information.īusiness intelligence gives organizations the ability to ask questions in plain language and get answers they can understand. Modern cloud-based platforms have also extended the reach of BI across geographies. More recent development has focused on self-service BI applications, allowing non-expert users to benefit from their own reporting and analysis. Even without IT, business intelligence analysts and users needed extensive training to be able to successfully query and analyze their data. It usually required IT support - which often led to backlogs and delayed reports. 2īy the 1990s, business intelligence grew increasingly popular, but the technology was still complex. OLAP, executive information systems and data warehouses were some of the tools developed to work with DSS. “An assortment of tools was developed during this time, with the goal of accessing and organizing data in simpler ways.

    business intelligence strategy example

    “Many historians suggest the modern version of business intelligence evolved from the DSS database,” says the IT education site Dataversity. In the 1960s and 70s, the first data management systems and decision support systems (DSS) were developed to store and organize growing volumes of data. His research helped establish methods for creating some of IBM’s early analytics platforms. In 1958, an IBM computer scientist named Hans Peter Luhn explored the potential of using technology to gather business intelligence. The term business intelligence was first used in 1865 by author Richard Millar Devens, when he cited a banker who collected intelligence on the market ahead of his competitors. Some newer business intelligence solutions can extract and ingest raw data directly using technology such as Hadoop, but data warehouses are still the data source of choice in many cases. “One of the main benefits of OLAP is the consistency of information and calculations it uses to drive data to improve product quality, customer interactions and process improvements.”

    business intelligence strategy example

    “OLAP provides powerful technology for data discovery, facilitating business intelligence, complex analytic calculations and predictive analytics,” says IBM offering manager Doug Dailey in his data warehousing blog. For example: What are sales for our eastern region versus our western region this year, compared to last year? Business intelligence software queries the warehouse and presents the results to the user in the form of reports, charts and maps.ĭata warehouses can include an online analytical processing (OLAP) engine to support multidimensional queries. A data warehouse aggregates data from multiple data sources into one central system to support business analytics and reporting. BI platforms traditionally rely on data warehouses for their baseline information.















    Business intelligence strategy example